Effective date: 2026-08-24
This Privacy Policy explains how CSCODETECH collects, uses, stores, and protects information when you browse our marketplace, create an account, purchase products, request support, or use our services.
Information We Collect
- Account details such as name, email address, phone number, and login method.
- Billing details needed to process orders, invoices, tax records, and payment confirmations.
- Order information including purchased products, license tier, add-ons, support requests, and download history.
- Technical data such as IP address, browser type, device type, pages visited, and security logs.
- Messages, tickets, screenshots, files, or credentials you voluntarily share for support or installation.
How We Use Information
- To create and manage your account.
- To process orders, payments, invoices, license keys, and downloads.
- To provide installation, support, updates, and customer service.
- To send important transactional emails such as OTPs, password resets, purchase receipts, and service updates.
- To protect the marketplace from fraud, abuse, unauthorized access, and license misuse.
- To improve our website, product catalogue, documentation, and customer experience.
Payment Information
Payments may be processed by third-party payment gateways such as Razorpay, Stripe, PayPal, Flutterwave, Cashfree, or similar providers. We do not store full card numbers or sensitive payment credentials on our servers. Payment providers process data according to their own policies.
Cookies and Sessions
We use cookies and session storage to keep you signed in, maintain your cart, remember preferences, secure forms, and analyze basic website performance. You can control cookies from your browser settings, but some features may stop working if cookies are disabled.
Sharing Information
We do not sell your personal information. We may share limited information with trusted service providers who help us deliver hosting, email, payment, analytics, support, security, or legal compliance services.
Data Security
We use reasonable technical and organizational measures to protect customer information. However, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential.
Your Choices
You may request account updates, download access help, email preference changes, or deletion review by contacting support. Some records may be retained where required for legal, tax, fraud prevention, license enforcement, or business records.
Contact
For privacy questions, contact our support team through the Contact Us page or your customer account support area.